Bad bad service!!!!!!
I've always paid my DStv premium in advance and have never been in arrears. Two months ago I downgraded to the cheapest bouquet available (R29) as I found the higher premiums unacceptable...My service was suddenly stopped, without warning, and after enquiring, I was informed that Multichoice made a mistake on my account and that the amount will be credited to my account. Today, AGAIN, I have no DStv service, although I have informed various Multichoice employees about the mistake which was never corrected!!! I find it extremely frustrating and unfair, seeing that I HAVE PAID MY PREMIUM!!!!!
Dear Miss L Lemmer
Thank you for taking the time to contact us. We confirm that your DStv Easy View service has been activated. We've corrected your account and credited the amount of R57.77, your account is now paid until 31st May 2016.
Regards
Nesta
Dear Miss L Lemmer
Thank you for taking the time to contact us. We confirm that your DStv Easy View service has been activated. We've corrected your account and credited the amount of R57.77, your account is now paid until 31st May 2016.
Regards
Nesta