CS
CRYSTELLE S

1 reviews | Active since Feb 2013

02 Jan 2020, 08:52

BAD BAD SERIVE - VERY DISAPPOINTED.

So I am still waiting on DSTV for feedback, Now its holidays and my DSTV is still off. I am so tired and frustrated withe this company. I have minor kids at home and you can imagine what they are going through not watching tv. I tried calling again this morning and hold on for more than 15 minutes. Do you realise how much airtime this is making the calls to you. All I want is for my DSTV to be sorted out.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Jan 2020, 09:21
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
CS
CRYSTELLE S's update02 Jan 2020, 09:37
Reviewer Update
hi,

This is my second complaint on Hellopeter and calling many times. Nothing gets resolved.
CS
CRYSTELLE S's update02 Jan 2020, 09:40
Reviewer Update
You can call me on ***. When calling last week I was told I owe DSTV R2608.00 I told the consultant that it is impossible. The consultant was suppose to escalate the matter I also asked to go on a lower package. Also getting back to me but no one called me back yet.