BAD, BAD Dstv Multichoice
<p>Who put me on Compact, I never asked for it and will not pay for it, I have been on easyview for many years now and do not intend to change.</p> <p>FIX MY ACCOUNT IMMEDIATELY!!!!!</p> <p>I DO NOT USE THE Single View Decoder, it is not even Connected,</p> <p>SHAME ON YOU FOR CHARGING ME FOR IT!!!</p>
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
17 Jul 2017, 08:13Dear Andrias
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Jul 2017, 08:13
Official
Dear Andrias
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 Jul 2017, 11:24Dear Andrias
We are really sorry that your query ended on this platform as you weren't satisfied with our service.
We have cancelled the DStv Compact package and have manually adjusted the account.
The account currently reflects a credit of R147.50.
Please accept our sincerest apologies for the inconvenience you may have experienced in this regard.
Let us know if there is anything else that we can assist you with in future.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s reply17 Jul 2017, 11:24
Official
Dear Andrias
We are really sorry that your query ended on this platform as you weren't satisfied with our service.
We have cancelled the DStv Compact package and have manually adjusted the account.
The account currently reflects a credit of R147.50.
Please accept our sincerest apologies for the inconvenience you may have experienced in this regard.
Let us know if there is anything else that we can assist you with in future.
Kind regards
Lebogang
Best regards,