Bad, bad, bad service

Multichoice, you are charging us so much money and for such a horrible service, I switched to the price lock and was charged a pro-rata that I have no idea about, they also didn't debit on the 01st and I called and was advised to go and pay a certain amount and they will fix that next month the debit order will go off, and I paid that amount and my my services were reconnected as today I have been switched off and no notification or anything, cause after I paid I was told of the new balance on the 01st of July. And today it is a different story. I am being told of short payments that I was not even aware of as they don't even send me messages or any updates.

I was told that there was a migration fee that I was told of and was also advised that the matter has been referred to the supervisor and the supervisor will call me before 5 and no one has bothered to call me.

I have been a loyal customer for years and I cannot believe the treatment that I am receiving.