1 reviews | Active since Sept 2015
BAD BAD BAD SERVICE
In November we changed to debit order payment on your Multichoice account, what a mistake, during December the servise was suspended more than 10 times! every time we phone in there is another reason, lately it has been that we have 2 addresses, everytime when it was cut off, we asked that it must be corrected, everytime a promise was made to us, BUT NEVER kept. Now we got a sms stading we have to pay R779-00 again(after paying on 25.12) or our service would be cut off, ater phoning I was informed that the system still shows 2 addresses and again we was prommised that it would be corrected.<br> <br> I cant believe in this day and age that a company like Multicoiche can not correct their mistakes. I really do not have the time to do their job for them, in my life I have never received such poor service.<br> <br> Shame on you
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
