BAD BAD BAD CUSTOMER SERVICE

So i won a DSTV Free installation almost 2 months ago , I am an existing Customer : ********** 1 But for the last 2 months ive been promised by so many that installation will be done within 24 hours its a joke because its still not done!! Ive dealt with Linda Kumalo , Dinah ,Yonwaba Pangeni and many more . But its clear , they have no regard for competition winners because my normal installation literally took 24hours but this time because its like CHARITY they dnt like to play along WHY HAVE COMPETITIONS IF YOU DO NOT WANT TO DELIVER?