CM
Carlvien M

1 reviews | Active since Mar 2020

28 Mar 2020, 21:07

Bad bad bad bad service

If there was a zero star I'll give it to DSTV multichoice, we've paid for a new DSTV and still today we can't view any channels, it keeps giving us errors E16 and E17, the contact Centre keeps telling us that everything looks OK from their side and we should switch our decoder for 15 minutes and back. It has been three days and still no active channels, we've tried everything now but nothing works, who can help us?

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Mar 2020, 21:42
Official
Hi Carlvien, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team