JS
James S

1 reviews | Active since May 2012

22 Sept 2015, 10:36

bad bad attitude from customer service

Phoned for fault on dstv decoder<br> bad attitude answer as if I am to blame and he is doing me a favour if this is how dstv customer service is what happend to freindly helpfull answers <br> dstv multichoice your customer service people really don not like working for you and helping your customers<br> almost R 800 per month maybe you should train yoj customer service people beter or pay them more.<br> got very unsatisfactory answer <br> then asked for manager<br> manager not available

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Sept 2015, 10:02
Official
Hello Jamboee,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team