Bad Attitude,**** too,Promises not executed and Incompetency

BAD ATTITUDE,**** TOO,PROMISES MADE BUT NOT EXECUTED. I have been in contact over the last 6 months with DSTV Call Centre with regards to my account.I went on the Price Lock in Feb 2016 and it has been the worst experience of my life.I made numerors calls to the centre and I have been promised to get called back by the Price lock team but promises after promises.I normally was on the call for 30 to 45 minutes at a time,running up my cellphone and landline bills.Do they care,I think not.Over the last few months,there have been helpful agents and I was advised in July,to not pay my account because I was being double charged'Wait for Price Lock Team to call back and rectify",this happened a few times but to date I am still waiting.....I have made manual payments ect and there has been confusions of when my Price Lock started ect.When I do speak to the supervisor,there are are helpful ones and not so helpful ones.One phoned me back at 10pm in the evening but I was sleeping....he did try again but I was driving home.When I contacted DSTV in Feb,I spoke to a lady and advised her that I am availble betwwn 8 to 11 and after 3 to 8pm.This was never recoreded on the system.What disappointed me the most that when I contacted DSTV yesterday evening,I explained to them my situation again,the lady was very rude and after I told her that I have a commitment to attend a another engagement,she frankly did not care.I spoke to her Supervisor and advised him of the same thing and he made it seem that I was at fault for havinf another engagement and could not talk.He also **** to me that he was referring me to a Mangaer (Melise Forte) because that person never call me to date.I phoned in again whilist I was travelling to my function and spoke to another lady who read back what was written and it was not close to what was discussed with me and what I said.I am utterly disapoointed by the "lies" and dishonesty of the staff.All calls are recorded so we should be in a position to check status of calls that I made for last 6 months.I have been inconvienced with no DSTV and bad attitude,poor service and mostly dishonesty and lies from staff.The staff are *********** and advise that I have recived from different agents have all been "questionable"....Do I expect a response....??????????? who knows with the poor service I have recieved...I think it is the norm of how they do business.They even gave me the wrong number for complaints...I was promosed to be called this morning but yet to recieve the call.Await in anticipation...??????????????