DV
David V

1 reviews | Active since Dec 2015

17 Dec 2015, 22:01

bad attitude/unhelpfull/loss of loyalo customers

I am highly disgusted. between five restaurants a house hold in cape town . A house hold in Krugersdorp. a house hold in pretoria and a house hold in germiston. I spend an amount of close to 11000.00 rand a month on dstv . to have services suspended for an amount of 700 rand is insane after spending close to<br> 6 hours in ques to try and get the account up to date. Only to be told That multichoices systems are down. thanks . their are a lot of other oppertuneties arising. im sure a lot of them will enjoy 11000 rand a month. If this is how you treat loyal customers .I am hesitant to to say that you will be loosing a lot of customers.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Dec 2015, 12:04
Official
Hello Davidbv753,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team