fI
fiona I

1 reviews | Active since Jul 2015

02 Dec 2016, 09:41

BAD ATTITUDE SERVICE STINKS RATHER CANCEL !!!!!!!!!

<p>so my dstv stops working yesterday at about 11am, till nw nothing giving a error code yet i contact call centre and is 'assisted' by someone who clearly hates their job . rude and ******** . had to cut the call as the consultant was really daft .... sorry to say but its the truth ... now y must i pay for something where i have no dam thing to watch since yesterday ?????????? DSTV A BUNCH OF JOKES ... REALLY ****ED OFF!!!!!!!!!!!!!!!!!!!!!!!!! IF NOT SORTED WILL TAKE THIS UP FURTHER ! IGNORANGE IDIOTS SHOULD TRAIN STAFF ON MANNERS !</p>

0
Replies (7)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Dec 2016, 10:01
Official

Dear Fiona

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Dec 2016, 09:52
Official

Dear Fiona

Apologies for the delayed response. We tried contacting you today at 9:48 am to no avail.

Please let us know of which time is convenient for us to contact you and discuss your query.

We await your response.

Regards

Elna

fI
fiona I's update05 Dec 2016, 10:37
Reviewer Update

good day

i didnt receive any calls at 9:48am , my contact number is ********** 161

fI
fiona I's update05 Dec 2016, 11:36
Reviewer Update

good day Elna

i am still awaiting your call. this is day 5 i have no connection , why should i keep paying might as well cancel this whole dstv nonsense.

fI
fiona I's update06 Dec 2016, 08:36
Reviewer Update

day 6 still no dstv and still no contact wow maybe i should take this up on social media platforms cause clearly hello peter dont bother you'll !!!!!!!!!!!!!!!!!really dam ****ed of!

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Dec 2016, 12:01
Official

Good day Fiona

When we dial the number on our end it says the number is not authorised , do you have a work number perhaps ?

fI
fiona I's update06 Dec 2016, 12:59
Reviewer Update

oh well nthn new from you'lls side i suppose , *** service and you'lls line conviently dont work , no i do not have any alt numbers , so maybe get you'lls line sorted , or get someone who can assist , i have gone 6days without connection, *** service , had to pay out of my own pocket to sort this issue and still url cant help!!! pathetic!