1 reviews | Active since Dec 2018
Bad attitude, rudeness, useless by Call Centre Agent KAMOHELO MYA
Bad attitude, rudeness, useless by Call Centre Agent KAMOHELO MYA. Earlier today, Sunday, 23rd December 2018 at 09h27AM, I called DStv (MultiChoice) for assistance with activating a new decoder, and was attended to by KAMOHELO MYA, who was very rude, had a bad attitude, and was completely useless. The total call duration was more than 4 minutes, afterwhich KAMOHELO MYA was exceptionally useless in helping with a very simple request of activating my decoder. I stand to be corrected but in my opinion, HE DOES NOT HAVE WHAT IT TAKES TO DEAL WITH PEOPLE, HE HAS NO CLUE OF WHAT PROFESSIONALISM AND RESPECT IS, AS US, THE WAY HE CONDUCTED HIMSELF DOES NOT IN ANY WAY REPRESENT DStv (MultiChoice) for the good company that they are!!!
I am saying this because KAMOHELO MYA IS THE ONLY PERSON WHO DEMONSTRATED SUCH A HIGH DEGREE OF RUDENESS, DISRESPECT, AND USELESSNESS from all the other people that I have ever been attended to when I contacted DStv (MultiChoice) Call Centre in the past.
TO MAKE IT EVEN WORSE, KAMOHELO MYA DID NOT EVEN SO CALLED "UPDATE" ANY OF THE DETAILS THAT HE CONTINUED TO WASTE MY TIME ON, CLAIMING TO UPDATE ON THEIR SYSTEM.
@KAMOHELO MYA: YOU MUST LEARN TO RESPECT DStv (MucliChoice) Customers AND STOP BEING FULL OF YOURSELF, IT SUCKS AND IT'S UNNECESSARILY FRUSTRATING!!!
@Selina Seshabela: I hope you will you the aforementioned call that I made, and address KAMOHELO MYA's rudeness accordingly so as to prevent other fellow DStv (MultiChoice) Customers from the unnecessary and undesired rudeness, bad attitude, and uselessness demonstrated by, and frustration caused by KAMOHELO MYA. I thank you in advance.
@Lungile: Many thanks to you again for your exceptional service, for managing to assist me successfully in less than half the amount of time that was wasted by KAMOHELO MYA. He should consider asking you to teach the meaning of respect, good attitude, efficiency, and professionalism. Thank you.
