Bad attitude Ntombi dstv
<p>It's the 4April I make a call to check the delivery or dispatch status for my price lock explore only to get an attitude Nd ill-treatment from call center attend ntombi, I received an SMS that said the Explora will be dispatched in 2_4 when the days were already passes instead of being professional she was singing 7days when I spoke she kept saying 7day in my ear not sure who is the customer here on top 4days has gone by what a bad service an attitude, she calls me mam short for madam but she tells me I can't say madam to her while she calls me mam, what an attitude!! Very undermining Nd she doesn't even check the sms that was sent to me that its stated 2_- 4 days hence my worry over delivery</p>
Dear Lesedi
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Dear Lesedi
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
God day Lesedi
On behalf of MultiChoice DStv, please allow me to apologise for the poor customer experience you received. We strive for your satisfaction and to ensure that you have been assisted.
As a result, I have requested our Price Lock team to call you back and give feedback regarding your Explora decoder.
If there is anything more that I can do, please confirm.
Thank you for sharing your feedback with us and hope to have you as customer for many years to come.
Kind regards
Dinah
God day Lesedi
On behalf of MultiChoice DStv, please allow me to apologise for the poor customer experience you received. We strive for your satisfaction and to ensure that you have been assisted.
As a result, I have requested our Price Lock team to call you back and give feedback regarding your Explora decoder.
If there is anything more that I can do, please confirm.
Thank you for sharing your feedback with us and hope to have you as customer for many years to come.
Kind regards
Dinah
Thanks for your reply my order is as per the below number:DSTV: Congratulations! 448471 will be dispatched in the next 2-4 days.
Thanks for your reply my order is as per the below number:DSTV: Congratulations! 448471 will be dispatched in the next 2-4 days.
I have not received any call , today marks 7days still no sms no despatch status nothing. Can this be sorted out, some priority to customers otherwise I'll be reversing my Explora application. This definitely not hassle free, still waiting for a call use the above reference to track this.
I have not received any call , today marks 7days still no sms no despatch status nothing. Can this be sorted out, some priority to customers otherwise I'll be reversing my Explora application. This definitely not hassle free, still waiting for a call use the above reference to track this.