Bad Attitude

On the 26.03.2022 I called in and spoke to one of your Consultants by the name of Lindiwe Ndaba, I dialed the number: *** at about 13h55 from my number: 083****64, I would kindly like to ask your team to retrieve this call and listen to the way your consultant was having an attitude towards me as your customer. On several occasions I had to tell her about her attitude towards me as a customer. At some point she even said to me "Gosh" with a sigh. I had to ask her to retrieve one of my previous invoices in order for us to resolve the issue that I was having and needed to be resolved, she was refusing to go back to those invoices and said to me "What is the point of going back to those invoices"?

I am a businessman myself, I work with customers on a daily basis and I do understand the importance of just 1 client.

Is this the type of service and attitude that I as a customer should be paying for?