SG
SJ G

1 reviews | Active since Nov 2017

14 Nov 2017, 17:09

Bad attitude and rude

I called multichoice and was assisted by some rude and sacarstic girl ever!this dstv company really needs to get better consultants who respect and knowledgeable

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2017, 08:32
Official

Dear Valued Customer

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2017, 11:32
Official

Dear SJ GILLILAND

I sincerely apologise for the bad service you've received from our consultant.

We will investigate your concerns and on completion our internal process will be implemented to prevent this from happening again.

Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.

Regards

Elna (DStv: Hello Peter Complaints)