bad attitude and billing accounts.

account number- ********** . I went to dstv twice to pay and add debit but the office was offline.they advised that branch signal is down as area is rural and will call me.but then I go back same issue and I was not able to pay or load debit.I go back home and DSTV disconnected ,I have to pay reconnection fee plus call to recconect .That to me is unfair service.I want call the call centre spoke to Kamelo and his team leder they are rude and have no customer service ethics.they seem as if they will not go out of way for any client. I want my re connection fee rversed.And DSTV to be more of service that is if satisfaction.