AE
Alexis E
1 reviews | Active since Jun 2014
12 Aug 2015, 19:13
Bad Attitude
Went twice to the DSTV offices at College Square Bloemfontein and their systems were offline each time.The staff behind the counters are so unfriendly, bad attitudes and unhelpful! What a shame.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
18 Aug 2015, 06:56Hello Alexis Els,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Is there anything that we can be off assistance to you, please feel free to contact use our communication mediums below for urgent assistance.
Please be advised that we will escalate your complain to senior management at DSTV offices at College Square Bloemfontein for investigation.
MultiChoice's mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Is there anything that we can be off assistance to you, please feel free to contact use our communication mediums below for urgent assistance.
Please be advised that we will escalate your complain to senior management at DSTV offices at College Square Bloemfontein for investigation.
MultiChoice's mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply18 Aug 2015, 06:56
Official
Hello Alexis Els,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Is there anything that we can be off assistance to you, please feel free to contact use our communication mediums below for urgent assistance.
Please be advised that we will escalate your complain to senior management at DSTV offices at College Square Bloemfontein for investigation.
MultiChoice's mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Is there anything that we can be off assistance to you, please feel free to contact use our communication mediums below for urgent assistance.
Please be advised that we will escalate your complain to senior management at DSTV offices at College Square Bloemfontein for investigation.
MultiChoice's mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,