Bad and *********** staff

Good day I have done this now countless times and I mean I’m now fed up with this

Take note this have been numerous times and I have now lost count how many times I have done this and when the person can’t get it working I get informed that the recording on the secondary decoder is not possible at all or they will tell me we have a problem and revert Back to me soonest and this never happens

Sent from my iPhone X On 14 Aug 2018, at 20:36, Edward Stoltz ********** wrote: Good evening, Thanks for the feedback however I’m very disappointed as your staff **** to me and hence are you going to refund me for the device I procured and the supervisor of last night being and outright **** lying to me that he can record on both his decoders . This means you employ staff with no ethics and lying to me . I want my monies back for the device otherwise I will now institute legal action as I have all the transcripts from my chats . You as DSTV Gave me Untrue and false information all the way due to your *********** staff you employ and you need to take action against your *********** staff as I will go to the press and social media with all my conversations re you’re consistent lies to me and fooling me. I want my money back for the device and this is non negotiable and ignore my email which will add to your liability as DSTV Sent from my iPhone X On 14 Aug 2018, at 19:57, Lebohang Debeila ********** wrote: Evening i just received feedback regarding the matter and it seems like that is how the remote recording works sir, you will only use one decoder to use your remote recordings which is only the primary decoder. they do not have a specific reasoning just only that it is how the set up is made hence it is not even asking for a smart card number because it has already saved the primary card number. i do apologize for the inconvenience, hope you have a good evening. LEBOHANG DEBEILA CUSTOMER CARE MULTICHOICE MY UNIQUENESS IS MY STRENGTH AND MY STRENGTH IS MY UNIQUENESS...... This electronic communication and the attached file(s) are subject to a disclaimer which can be viewed at http://www.multichoice.co.za/multichoice/content/en/email-disclaimer. If you are unable to view the disclaimer, please email ********** for a copy.

Sent from my iPhone X On 14 Aug 2018, at 20:36, Edward Stoltz ********** wrote: Good evening, Thanks for the feedback however I’m very disappointed as your staff **** to me and hence are you going to refund me for the device I procured and the supervisor of last night being and outright **** lying to me that he can record on both his decoders . This means you employ staff with no ethics and lying to me . I want my monies back for the device otherwise I will now institute legal action as I have all the transcripts from my chats . You as DSTV Gave me Untrue and false information all the way due to your *********** staff you employ and you need to take action against your *********** staff as I will go to the press and social media with all my conversations re you’re consistent lies to me and fooling me. I want my money back for the device and this is non negotiable and ignore my email which will add to your liability as DSTV Sent from my iPhone X On 14 Aug 2018, at 19:57, Lebohang Debeila ********** wrote: Evening i just received feedback regarding the matter and it seems like that is how the remote recording works sir, you will only use one decoder to use your remote recordings which is only the primary decoder. they do not have a specific reasoning just only that it is how the set up is made hence it is not even asking for a smart card number because it has already saved the primary card number. i do apologize for the inconvenience, hope you have a good evening. LEBOHANG DEBEILA CUSTOMER CARE MULTICHOICE MY UNIQUENESS IS MY STRENGTH AND MY STRENGTH IS MY UNIQUENESS...... This electronic communication and the attached file(s) are subject to a disclaimer which can be viewed at http://www.multichoice.co.za/multichoice/content/en/email-disclaimer. If you are unable to view the disclaimer, please email ********** for a copy.

I’m very disappointed and not surprised no response once again. I will now revert to the CEO I’m tired of lip service