Bad and *********** agents

I think you guys must just cancel that plan of router because you guys a falling to fix the problem of location i have payed but yet i receive sms from you guys saying that my sim card have been locked out because is not used to the registered location,i communicated with your agents still they are falling to fix the location problem i gave them my location so many times but still problem not solved so i am pleading with you guys cancel that data plan because i won't pay for something that i cant use but payed for it is like you guys are robbing me