MM
Mathusela M
1 reviews | Active since Nov 2020
01 Apr 2023, 09:30
Bad agents on chat
I was on dstv live chat and spoke to a consultant called Thato very rude and unhelpful. And marked my conversation complete without helping Mayne I should just stick to netflix
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
01 Apr 2023, 09:34Hi Mathusela,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Apr 2023, 09:34
Official
Hi Mathusela,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
01 Apr 2023, 14:35Hi Mathusela,
We have received your complaint and tried contacting you today at 2:25 PM to no avail.
We would like to extend our apologies for the recent customer service experience you had with one of our Live Chat agents. We will investigate the transcript conversation between you and the agent further and we will revert with feedback. Kindly let us know of a more convenient time for us to contact you, thank you.
Regards
DStv: Hello Peter Team
We have received your complaint and tried contacting you today at 2:25 PM to no avail.
We would like to extend our apologies for the recent customer service experience you had with one of our Live Chat agents. We will investigate the transcript conversation between you and the agent further and we will revert with feedback. Kindly let us know of a more convenient time for us to contact you, thank you.
Regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Apr 2023, 14:35
Official
Hi Mathusela,
We have received your complaint and tried contacting you today at 2:25 PM to no avail.
We would like to extend our apologies for the recent customer service experience you had with one of our Live Chat agents. We will investigate the transcript conversation between you and the agent further and we will revert with feedback. Kindly let us know of a more convenient time for us to contact you, thank you.
Regards
DStv: Hello Peter Team
We have received your complaint and tried contacting you today at 2:25 PM to no avail.
We would like to extend our apologies for the recent customer service experience you had with one of our Live Chat agents. We will investigate the transcript conversation between you and the agent further and we will revert with feedback. Kindly let us know of a more convenient time for us to contact you, thank you.
Regards
DStv: Hello Peter Team
Best regards,