1 reviews | Active since May 2016

24 Feb 2017, 09:44

Bad after care service

<p>I would like to let evrybody know that MULTICHOICE DSTV is pathic when it comes to client care due to the fact that they get problems resolved and they dont deliver services as promissed as I apl**** for the Price lock almost a month back and never recieved anything due to there consoltants not doing there job they failed to reqeust documents and evry time i phoned them all they tell me is they will escalte the problem I was promised to get a call back yesterday after noon by one of the consultants it never happpend.. Multichoice has no after care or client care srevices</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Feb 2017, 10:25
Official

Dear Gerhard

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Feb 2017, 12:00
Official

Good day Gerhard

We have been liaising with our Price Lock team for further assistance.

They will be in touch with you shortly.

Please do contact us should you require any further assistance.

Kind regards

Dinah