PvdM
Pieter van der Merwe

1 reviews | Active since Mar 2012

28 Dec 2015, 09:17

Bad Advice and Product Knowledge

I contacted Multichoice after I installed the explora. I spoke to Lindiwe, she advised that its not required to change the skewness of the SMART LNB as this is done automatically after installation. I asked about Polarization and this is done automatically. I specifically asked about \Fine tuning"the LNB as I could not remember the term skewness"

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Dec 2015, 14:00
Official
Hello Pieta4Ivy,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,