Bad Accounts

I've never had a problem with Multichoice but I am extremely furios and disappointed with my latest encounter.<br> <br> So at the beginning of Dec 2014 my decoder stopped working,so I called in to find out what was the problem and I was unable to get any joy,2 days later due to my own electrical dysfunctionality my decoder fused and I was strapped for cash during this time I only bought a new one 2weeks later...I did not make any payments for Jan and expected my services to be cut but to my surprise it was not,thinking they would realise and cut services as done in the past I didn't communicate this incident.my services were only cut a week and a half ago...the worst was yet to come...<br> <br> I made a payment today of my normal premium plus the usual activation fee,get home only to find its still inactive,on calling into the centre and speaking to someone after 11minutes I was told that I was billed over 3 quarters of my normal premium for the service that Multichoice left on for the month of Jan...I really need someone to get back to me coz this is not the way to do business....<br> <br> R Hanumuthoo<br> [Email Removed]<br> <br> Note:if I donot get a response I willcall in.