SC
Sheron C
1 reviews | Active since Feb 2015
26 Nov 2015, 08:35
BAD ACCOUNTING AND SERVICE
Is it just me or does multichoice just answer the same way for every complaint. I have an accounts query going on three months. They encourage you to go on debit order but misuse your account. they overcharge me and acknowledge it but my credit is just there and not deducted off my payments. they keep doing the same thing over and over again. \Okay
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Replies (1)
DStv (MultiChoice)'s replyOfficial
26 Nov 2015, 10:55Hello Malik1,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply26 Nov 2015, 10:55
Official
Hello Malik1,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team