TM
Thabo M
1 reviews | Active since Jan 2014
04 Mar 2016, 17:57
Bad Account
Would you please switch back my PVR and Extraview functionalities, as my only crime was to have my PVR functionalities be activated again, but only to be switched off completely. Just switch me back on, as this ain't my fault that you have *********** idiots working at your call centre. Don't tell me to use self service on your website as the 2 decoders are not there, only the stand alone decoder is available
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Replies (1)
DStv (MultiChoice)'s replyOfficial
09 Mar 2016, 15:13Hello Molato@98,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've checked your account and confirm that your problem was resolved on the 7th March 2016. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've checked your account and confirm that your problem was resolved on the 7th March 2016. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply09 Mar 2016, 15:13
Official
Hello Molato@98,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've checked your account and confirm that your problem was resolved on the 7th March 2016. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've checked your account and confirm that your problem was resolved on the 7th March 2016. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,