1 reviews | Active since Nov 2017
Bad!!!!!!
I am utterly disappointed and disgusted by the service I received at one of those multi choice agencies. I paid my premium dstv subscription on the 28 of March only for them to disconnect me on the 12th of April saying that my payment does not reflect, I went to the agency personally with my bank statement and I was reassured that they will reconnect my service, and then they disconnected my services again on the 17th, I called in at the call center, email my bank statement and proof of payment and I was told they can’t do anything about it. I went back to that agency and got a stinking attitude from one of the consultants with poor customer service who didn’t care at all about my situation and was told to go to N1 city. I am tired of this back and forth because I went to N1 and I was just once again reassured the matter has been fixed. This morning I wake up again with my dstv disconnected. At this point I am sick and tired because I paid my money for a service that I’m now not getting. You people at multi choice don’t care at all and if this is how you treat customers I’m seriously disgusted about that because that’s poor customer service!
