Bad

I'm calling DStv every month for their own problem they keep disconnecting my DStv for their own errors when I changed my decoder they never deleted my old decoder they kept billing me I reported this from early this year even today I call them every month with my airtime for them to delete they keep saying they have send my account to financials so that they can fix even today still the same problem I went to the branch 2 times but I'm still in the dark