GG
Givas G

1 reviews | Active since Nov 2013

05 Feb 2024, 13:05

**************

Good day I received a decoder from a friend I contacted your call centre and they gave me a list of documents to put together. I did put the documents and emailed them now I did a follow up only to be told that i cant submit online I have to go to the walk in centre beacuse we use passports. That will be a bit inconveniencing me and a friend who gave me the decoder. Anyway the friend relocated to Joburg and getting hold of her will be a challenge for me. Please school me why cant I do it online. I don't want to pull the foreigner card but its a bit unfair and inconveniencing as well. I feel discriminated

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Feb 2024, 13:17
Official
Hi  Givas, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team