B

I decided to take the streaming package a few months back but I didn't know It would be the worst decision I ever made. I have been trying to contact Dstv from the time I took this package after DStv fibre was delivered to get it installed but I keep receiving the same response that its being escalated and no one ever comes back to me. It was so easy for them to call me to sell the package but now that I need to use the service they are failing me. I am paying for a service that I am not using. It is ridiculous to the point that even their customer service you can never count on. I've spoken to over 3 agents all telling me they are escalating and then leave a ref and then go silent. Useless I tell you!