B

Good day

Last week on the 11 January 2020 complained about my DSTV being disconnected to date nothing has happed. I made calls spoke to different agent who have different stories, so decided to go to the shop in Block XX Soshanguve were the Manager explained that two account we active to be by mistake but will escalate the mater and open my DSTV Monday 13 January or Tuesday14 but nothing has happed. I decide to call again spoke to four consulted non has helped they just want me to pay. I have paid December did not have any problems now in January I am faced with a challenge and they only say just pay. I have different amount that the give me my DSTV have a message with other amount. why must I suffer while I have paid them. I use my own resource to be connected and the call centre agent are very rude. I feel like just disconnecting forever because there is no service, they treating the account as Municipal account. please help so that they open the services.