MM
Moss M
1 reviews | Active since Jun 2017
31 Mar 2021, 04:22
Ayinyi ayinyi iMiltichoice, yerrrrr
It seems disappointing is becoming something you excel in nowadays, I spoke to about 5 or 6 consultants, those I remember was Portamtian Biyela, Anelisa Mvubu, Nomcebo and Siviwe, all 5 or or 6 couldn’t resolve a simple issue, last month I took an offer where I was promised I will pay R299 for the next three months, I thought wow this is good until they became greedy and decided to send me R499,65 bill, I thought no bayanya laba, I called these useless Consultants who need a lot of training, they run away from simple queries, I am wondering what do they do with complicated ones? It must be a pain for other customers, but ke asikho lapho, can you please have this resolved by the end of the day today? Because angidibani nokunya
Helpful (0)
Replies (10)0
Replies (10)
DStv (MultiChoice)'s replyOfficial
31 Mar 2021, 08:17Hi Moses,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply31 Mar 2021, 08:17
Official
Hi Moses,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MM
Moss M's updateReviewer Update
31 Mar 2021, 17:38Thanks, waiting patiently
MM
Moss M's update31 Mar 2021, 17:38
Reviewer Update
Thanks, waiting patiently
MM
Moss M's updateReviewer Update
04 Apr 2021, 07:23Thank you guys for your efforts, now my channels have been suspended, please help ASAP
MM
Moss M's update04 Apr 2021, 07:23
Reviewer Update
Thank you guys for your efforts, now my channels have been suspended, please help ASAP
MM
Moss M's updateReviewer Update
04 Apr 2021, 08:41Over R300 in airtime wasted because of a query, customer service went to the dogs
MM
Moss M's update04 Apr 2021, 08:41
Reviewer Update
Over R300 in airtime wasted because of a query, customer service went to the dogs
MM
Moss M's updateReviewer Update
04 Apr 2021, 19:20On Sunday, April 4, 2021, 06:15:25 PM GMT+2, Proofofpayment <***> wrote:
ENQUIRY REFERENCE NUMBER : ***2Thank you for contacting Billing and Collections.
Kindly note that you have forfeited the offer, services were only upgraded to DStv Compact on the 04.03.2021 whereas the take up offer date was from the 01.02.2021 to the 28.02.2021.
Unfortunately the offer cannot be reinstated as you upgraded after the take up date.
Should you need any further assistance, please feel free to contact us at anytime.
RegardsBilling Escalations
ENQUIRY REFERENCE NUMBER : ***2Thank you for contacting Billing and Collections.
Kindly note that you have forfeited the offer, services were only upgraded to DStv Compact on the 04.03.2021 whereas the take up offer date was from the 01.02.2021 to the 28.02.2021.
Unfortunately the offer cannot be reinstated as you upgraded after the take up date.
Should you need any further assistance, please feel free to contact us at anytime.
RegardsBilling Escalations
MM
Moss M's update04 Apr 2021, 19:20
Reviewer Update
On Sunday, April 4, 2021, 06:15:25 PM GMT+2, Proofofpayment <***> wrote:
ENQUIRY REFERENCE NUMBER : ***2Thank you for contacting Billing and Collections.
Kindly note that you have forfeited the offer, services were only upgraded to DStv Compact on the 04.03.2021 whereas the take up offer date was from the 01.02.2021 to the 28.02.2021.
Unfortunately the offer cannot be reinstated as you upgraded after the take up date.
Should you need any further assistance, please feel free to contact us at anytime.
RegardsBilling Escalations
ENQUIRY REFERENCE NUMBER : ***2Thank you for contacting Billing and Collections.
Kindly note that you have forfeited the offer, services were only upgraded to DStv Compact on the 04.03.2021 whereas the take up offer date was from the 01.02.2021 to the 28.02.2021.
Unfortunately the offer cannot be reinstated as you upgraded after the take up date.
Should you need any further assistance, please feel free to contact us at anytime.
RegardsBilling Escalations
MM
Moss M's updateReviewer Update
04 Apr 2021, 19:21DStv: You still have time to upgrade to Compact for R100 less, but hurry 9 days left to grab this offer. Pay here: payat.io/dstv/ T&Cs. Reply Stop To Opt Out
MM
Moss M's update04 Apr 2021, 19:21
Reviewer Update
DStv: You still have time to upgrade to Compact for R100 less, but hurry 9 days left to grab this offer. Pay here: payat.io/dstv/ T&Cs. Reply Stop To Opt Out
MM
Moss M's updateReviewer Update
04 Apr 2021, 19:23Above is the response I got from dstv and the sms I received, it’s a pity Atherw is no option to attach the screen grabbed sms, which was sent to me on the 24-02-2021 and was valid for 9 days
MM
Moss M's update04 Apr 2021, 19:23
Reviewer Update
Above is the response I got from dstv and the sms I received, it’s a pity Atherw is no option to attach the screen grabbed sms, which was sent to me on the 24-02-2021 and was valid for 9 days
MM
Moss M's updateReviewer Update
04 Apr 2021, 19:23Pathological ***** they are
MM
Moss M's update04 Apr 2021, 19:23
Reviewer Update
Pathological ***** they are
MM
Moss M's updateReviewer Update
05 Apr 2021, 10:49Still my account suspended, over R500 airtime wasted, no solution, I paid but, my high blood went up, you have compromised my health, my kids can’t watch tv, I can’t watch my favorite sports show but I paid, I paid
MM
Moss M's update05 Apr 2021, 10:49
Reviewer Update
Still my account suspended, over R500 airtime wasted, no solution, I paid but, my high blood went up, you have compromised my health, my kids can’t watch tv, I can’t watch my favorite sports show but I paid, I paid
MM
Moss M's updateReviewer Update
07 Apr 2021, 09:30Still awaiting response
MM
Moss M's update07 Apr 2021, 09:30
Reviewer Update
Still awaiting response