sF
stephan F
1 reviews | Active since Apr 2014
20 Oct 2020, 17:38
AWFUL DSTV
Tried to change services from one dstv card to another due to faulty decoder. now To be told by agent that their system is giving problems. holding on for such a long time only to be told that. not happy at all. now im supposed to WAIT for 24 hours for it to be escalated.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
20 Oct 2020, 17:56Hi Stephan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Oct 2020, 17:56
Official
Hi Stephan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Oct 2020, 22:57Good day Stephan ,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We do need to have your account details to access your DStv account and investigate. Please send us an email to ***, include your account details and we will assist you accordingly.
Please be assured of our best service and intentions at all times.
Kind regards,
DStv Help Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We do need to have your account details to access your DStv account and investigate. Please send us an email to ***, include your account details and we will assist you accordingly.
Please be assured of our best service and intentions at all times.
Kind regards,
DStv Help Team
Best regards,
DStv (MultiChoice)'s reply20 Oct 2020, 22:57
Official
Good day Stephan ,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We do need to have your account details to access your DStv account and investigate. Please send us an email to ***, include your account details and we will assist you accordingly.
Please be assured of our best service and intentions at all times.
Kind regards,
DStv Help Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We do need to have your account details to access your DStv account and investigate. Please send us an email to ***, include your account details and we will assist you accordingly.
Please be assured of our best service and intentions at all times.
Kind regards,
DStv Help Team
Best regards,
DStv (MultiChoice)'s replyOfficial
22 Oct 2020, 17:33Good day Stephan,
As advised on our telephone discussion, the matter was resolved.
Kind regards
DStv Help Team
As advised on our telephone discussion, the matter was resolved.
Kind regards
DStv Help Team
Best regards,
DStv (MultiChoice)'s reply22 Oct 2020, 17:33
Official
Good day Stephan,
As advised on our telephone discussion, the matter was resolved.
Kind regards
DStv Help Team
As advised on our telephone discussion, the matter was resolved.
Kind regards
DStv Help Team
Best regards,