cP
collins P

1 reviews | Active since Jun 2016

20 Sept 2016, 23:22

Awful customer service

<p>Multichoice has outdone itself this time around, I was over charged more than R250-00 for the month of June this year. After an array of enquiries with regard to this matter, nobody seems to know as to why was I over billed with so much money. Truth be told, I’m sick and tired of their ****** tricks, on the 19th (yesterday), I happen to receive a call from one of their consultants, believe it or not, I was made to hold for +- 25 minutes until I decided to terminate the call. All I want is for them just to refund my money back, finish and klaar. They are just a bunch of losers who happen to have employed *********** staff.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Sept 2016, 07:05
Official

Dear Collins Phahlane

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

cP
collins P's update21 Sept 2016, 23:16
Reviewer Update

Your consaltant wanted me to change to debit order, after having agreed to that, I ultimately decided otherwise and opted to continue paying as usual. I just want to be refunded my money back, thats all I want as I wont be paying via debit.