MN
Mcebo N

1 reviews | Active since Jul 2020

27 Nov 2020, 10:51

Awesome service Mr Rhengu.

I have been struggling to cancel ShowMax for over a year and most of your employees have not been able to tell me the correct process to follow to cancel the services. Which resulted me in paying for showmax monthly and I don't use the services

To my surprise on the 25th November I made a call to your Randburg offices enquiring my bill amount, a gentleman called Rhengu was able to assist me with my bill and he further guided me on the self service app on how to cancel showmax.

I really appreciate your patience sir and educating me on how billing works at dstv. Please continue to treat all customers like that.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Nov 2020, 11:28
Official
Hi Mcebo,

Thank you for taking the time out to inform us about the great service you received from Mr Rhengu.

As we continue to improve our service offering, feedback like yours is extremely valuable. 

Thank you for the positive feedback 

Kind regards, 
DStv: Hello Peter Team