JL
Josephine L

1 reviews | Active since Jul 2021

27 Oct 2022, 12:30

AWAITING PAID UP LETTER FOR DPP SETTLEMENT.

One of the agents from Dstv called me about the DPP and he said it's for the Router I have with them...but still on the statement I requested to settlement the amount they sa I owe them it says "Dstv EXPLORA not Dstv Router. I have since paid the settlement amount to them a week ago, and emailed them proof of payment and requested a paid up letter from them....sadly I'm still waiting for the Paid up letter.

Thank you Hellopeter for your platform to help us raise this kind of issues we encounter on a daily basis. Keep up the great work.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Oct 2022, 13:06
Official
Hi Josephine, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
JL
Josephine L's update27 Oct 2022, 13:12
Reviewer Update
I hate this auto response you use on every complaint.