JVDM
Jason Van Der Merwe
1 reviews | Active since Nov 2020
22 Apr 2023, 12:35
AVOID AT ALL COST!!
I am so angry i cant even type! Multichoice are *****'s and *********** ones Aswell! Useless staff, one hand does not know what the other hand is doing!
I signed up for a package with dstv streaming for the first time and 2 days later no package. I paid via online card transaction, and they want either my full bank statement or a proof of payment! Now you tell me how on earth do you send a proof of payment on a card transaction??
Instead of just tracing it with the last 4 digits on my card....
Nomthandazo at the call centre, please find a new job you don't belong there!! You are rude, impatient and defiantly not helpful at all!!
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
22 Apr 2023, 12:37Hi Jason Van Der Merwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Apr 2023, 12:37
Official
Hi Jason Van Der Merwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
