JVDM
Jason Van Der Merwe

1 reviews | Active since Nov 2020

22 Apr 2023, 12:35

AVOID AT ALL COST!!

I am so angry i cant even type! Multichoice are *****'s and *********** ones Aswell! Useless staff, one hand does not know what the other hand is doing!

I signed up for a package with dstv streaming for the first time and 2 days later no package. I paid via online card transaction, and they want either my full bank statement or a proof of payment! Now you tell me how on earth do you send a proof of payment on a card transaction??

Instead of just tracing it with the last 4 digits on my card....

Nomthandazo at the call centre, please find a new job you don't belong there!! You are rude, impatient and defiantly not helpful at all!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Apr 2023, 12:37
Official
Hi Jason Van Der Merwe, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team