Automated Debit
<p>DStv. I have phoned you guys about 4 times about the useless billing system you have set up on my account. Almost every month I have to hope and pray that you guys debit me correctly and actually take the R949 per month that I "agreed" upon. This amount is supposed to go off for 2 years, no price change for 2 years hence "price-lock" but I don't know when last I paid that amount. I had to call you guys to tell you please take the money because it has not gone off and its half way through the month. I then also get told because my debit date is on the 1st of every month (which by the way is an option you offered me) is actually the worst day to have chosen because I get told stupid **** that some months have 31 days and some months have 30 days and OMG! there is a month that has 28 days. Who the hells problem is that. My payments should not change every month from R149 to R2000 for a mistake that you guys make every time. When I signed up I was put on a cash payment system
Dear Muhammad
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Muhammad
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Muhammad
Thank you for taking my call today.
As discussed, we're liaising with our Price Lock finance team in this regard.
We promise to provide you with the feedback once received.
Kind regards
Dinah
Best regards,
Good day Muhammad
Thank you for taking my call today.
As discussed, we're liaising with our Price Lock finance team in this regard.
We promise to provide you with the feedback once received.
Kind regards
Dinah
Best regards,
Good day Muhammad
This is a follow up regarding our previous discussion.
Our records show that our Price Lock finance team has contacted you for assistance.
Please feel free to contact us if you have any concerns or questions.
Best regards
Dinah
Best regards,
Good day Muhammad
This is a follow up regarding our previous discussion.
Our records show that our Price Lock finance team has contacted you for assistance.
Please feel free to contact us if you have any concerns or questions.
Best regards
Dinah
Best regards,
