1 reviews | Active since Sept 2011
Automated Cancellation of the Decoder Care Contract
<p>I have a Decoder Care Contract with Multichoice for my Explora and every month i get an email saying my contract have been cancelled with immediate effect and when i enquire about it, they say is "system error", this has been going on for the past 3 months and it is very annoying and no one can help me.</p> <p> </p> <p>Now i am looking for another Decoder Insuarance, the level of unprofessionalism with the DCC is unbearable.</p>
Dear Storm Marshall
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Storm Marshall
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Good day Mrs Mayayise
Thank you for bring this matter to our attention.
We have escalated your concerns of the message you receiving to our DCC department for urgent assistance.
Feedback will be provided by written of telephonic correspondence as soon as more information becomes available.
Kind Regards
Rupert
Good day Mrs Mayayise
Thank you for bring this matter to our attention.
We have escalated your concerns of the message you receiving to our DCC department for urgent assistance.
Feedback will be provided by written of telephonic correspondence as soon as more information becomes available.
Kind Regards
Rupert
I am getting tired of this nonsense, again my DCC got cancelled automatically, i am going to close this stupid contract and find another one, NOW
I am getting tired of this nonsense, again my DCC got cancelled automatically, i am going to close this stupid contract and find another one, NOW