ATT: DSTV CEO...DSTV WANTS TO DEBIT PENSIONERS INTENTIONALLY TO MAKE MONEY....ABSOLUTELY PATHETIC

My pensioner mum lives in dbn n had to come up to jhb to take care of me as I am sick. She went to her app as advised my your dstv customer care consultant n disconnected all her packages. They billed her again!!! She wasted phonecalls upon phonecalls speaking to zandile mzembe who assured she would be refunded. Half the amount was refunded and now they want to debit her for July as well. How greedy are you people that you want to make your money taking from pensioners when she distinctly disconnected everything via the app We have screenshots of this!!!! Your subscription fee is wayyy overpriced therefore ur losing customers to Netflix etc which I advised she should consider. Get this sorted immediately or you will lose another customer!!! Absolutely pathetic service