Atrocious Services

On the 19.02.2015 @ 09:57 I called & spoke to Jabulile to disconnect the premium package that my mother was using at home since she has been hospitalized from 13 Dec 2014 & no one was home to watch. I was told that it will only be disconnected on the 14 March due to the debit order date being on the 15 of each month. In April my sister called to deactivate the other 2 compact packages for us to remain with 1 package running on easy view in order to keep my mom's acc running since we did n't know when she was going to be discharged from hospital as we were trying to cut down the cost, she also changed ownership on her dstv to be under her name the case number ***was given to her for this queries. I got a shock when I got my mom's bank statement to check her finances I saw that 3 debits from Sept-Nov have been running from dstv with different amounts. I then called on the 14.12.2015 & spoke to Mpho (stinking attitude) who confirmed that no disconnection was made from this acc, the only debit that should be for 1 package easy view which is +-R30.00. You are *****ing from less fortunate people, hiring *********** people,I'm still waiting for feedback from Mpho's manager to date.