Atrocious Service from MULTICHOICE

I call the call centre on the 25th of September to downgrade my DSTV service as I felt that the Premium package tho preferred is a bit to expensive for my budget considering the fact that my family is hardly home during the day. I requested the compact package and they said that it would be R652.00 with re-connection etc. I paid and then realised that is the wrong compact package. I believe it was plus or something to that effect. After fix that, the consultant told me that my next payment due would be only R150.02 by the 21st of October 2017. I jotting same down on my Calendar to pay. Oh lo and behold on the 18th October I received a message stating that R257.49 is due.. so I am confused as hell at this point but I call the call centre on the 21st to confirm. I explain the story to the apathetic Consultant who just kept saying that R257.47 is the due amount. I said to her go get that recording and listen to it and I will pay what was advised. She said she would log a call and "they" will get back to me . Did not hear a single word from DSTV for 6 days and On the 26th my service is suspended. I call the call centre again. Even requested them to call me back as I was using my airtime from my mobile at home. Just to be told its an inbound centre... SO MUCH FOR SERVICE! Explain the stupid story again and they advised that they will NOW speak to a Supervisor. I was advised that I can pay the amount that was communicated and they will re-connect me I proceeded to do same. So today I received an SMS stating that my account is suspended and I have to pay R195.69. So to say that I am LIVID is an understatement!!! I to this day I have still not had a call or explanation or apololgy regarding my complaint raised the 21st of Oct. Is this the kind of show that MULTICHOICE now runs.. Provide incorrect pricing. Ignore customers. Avoid logging customer complaints or even follow up after a complaint is raised. Yes it may not be that biggest amount and I assume that is why MULTICHOICE may be treating my complaint with such disdain, but I can guarantee you that I will make every person I know whether is via social media, colleagues, family or even a random forums I attend of the ********** service I have received from MULTICHOICE