sM
simphiwe M

1 reviews | Active since Jul 2017

11 Jul 2018, 19:33

Atrocious service.

For the past 5 months, without fail, you guys choose to disconnect my services because you feel like it, I pay, send proof of payment yet you still do nothing, I’ve sent proof of payment to Kamvelihle Maphasa, yet I sit here today with my services disconnected, then I have to use my own money to call your useless call centre and speak to Advisors who put you on hold for 20 minutes, you won’t even call me back because you don’t have an inbound call centre or whatever you call it. This is the reason why I’m moving to Netflix when the World Cup ends. Atrocious service.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jul 2018, 09:20
Official

Dear Simphiwe Mnisi

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team