Atrocious call centre

Just had an utterly useless call centre agent tell me my account has been cut off, despite mc never sending me an account and also it not been the last day of the month which is when i told them i would pay!! She thereafter told me she cannot re-connect the account until i pay, even though this is entirely their fault. When asked to speak to a supervisor was advised 'they busy' (probably eating KFC). Even trying to register for the self service is an utter schlep and if it wasnt for the monopoly dstv hold over sports i would have long been rid of them. Good job dstv on becoming the new SABC.