CM
Chidochashe M
1 reviews | Active since Dec 2021
05 Mar 2023, 10:57
At this point yall running a stokvel
Yho the way am so tired of you guys!!!! We got an sms saying if we upgrade to family we will be automatically be upgraded to compact for free and because we like things we did that. Our problems started there,today our services are closed and guess what, instead of paying the R77 we are told we owe R296. Please explain to me how????? Are you running a ****? Mind you before we upgraded we called and we were assured that it was not a ****. When we called today we were not helped instead they said they will escalate our query and we will be called, up to now no one has called and that forced us to pay.Please sort this out and credit us our money!!!! Am writing this on behalf of my husband!
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
05 Mar 2023, 11:18Hi Chidochashe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Mar 2023, 11:18
Official
Hi Chidochashe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
CM
Chidochashe M's updateReviewer Update
05 Mar 2023, 11:41Looking forward to you solving our issue!
CM
Chidochashe M's update05 Mar 2023, 11:41
Reviewer Update
Looking forward to you solving our issue!
CM
Chidochashe M's updateReviewer Update
06 Mar 2023, 17:42You can call again now
CM
Chidochashe M's update06 Mar 2023, 17:42
Reviewer Update
You can call again now
CM
Chidochashe M's updateReviewer Update
21 Mar 2023, 11:54Good day. Up to now you haven't called us and the mistake hasn't been rectified. So you are just going to run away with our money just like that? Our payment is due today we need you to credit us our money please
CM
Chidochashe M's update21 Mar 2023, 11:54
Reviewer Update
Good day. Up to now you haven't called us and the mistake hasn't been rectified. So you are just going to run away with our money just like that? Our payment is due today we need you to credit us our money please