BN
Belinda N

1 reviews | Active since Sept 2023

07 Feb 2024, 09:41

***** at Multichoice insurance

A very bad experience ive got from multichoice

On December i got a call from multichoice and Mohammed was on the telling me about Dstv insurance, i wasn't interested on the insurance .

Now my subscription is being cut of, the montly installment that i was paying was not enough for insurance.when i call customer care they didn't even assist me with anything they just said i must pay the remaining balance so that i can enjoy my package.

Am very heart broken knowing that i didnt even sign up for that insurance, i personally believe that there is ***** that is going on at the insurance company because the last lady that i spoke to she said shes been dealing with customers with the same problem as mine

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Feb 2024, 09:54
Official
Hi Belinda Ntshodisane, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,

BN
Belinda N's update07 Feb 2024, 11:25
Reviewer Update
Ive got a call from 1 of your team members and am assited

Thank so much