@#$&ed off with the service

I signed up for dstv price lock on the new ultra package (supposedly R999), I have been billed for the past 3 months almost R400 a month more than the subscription. I have reference numbers, escualtion numbers and also a cellphone bill that's gone thew the roof thanks to calling them every month and and having to be on the line for 45 min +, and everytime I get told it is being reesculated. I get told I would receive a call from a supervisor the first time I was told that was on the 28th of November I am still waiting for that phone call.

I am highly disappointed in the service I have received so much so that I am on the verge of canceling and then I get told, I'll have to pay the cancelation fee.

Almost R2000 over charged, close on to 300 min used calling them and still I get overcharged

Pathetic, pathetic, pathetic