@DSTVWEDONTCARE

If I could give negative star ratings I would. Three phone calls of 15min plus at my expense and still have the same problem. You don't know how to fix the problem, so now you just lie. Your Twitter name @dstvcare, what a joke. Do you know what care means? Clearly not. You are useless. My catch up is not working correctly, the issue is that at the time of updating my decoder did not get the update, so all your technician should do is send the update manually to my decoder. Problem solved, but you care so much you don't know what to do, so you lie about it being a national problem. Then a decoder problem, anything but the real problem, wonderful hey. No wonder Netflix is kicking your butt! Let's see if you get back to me now, probably not!