sS
shaik S
1 reviews | Active since May 2013
02 Jul 2015, 19:11
asking to pay more
I disconnected my services last month. When I asked to reconnect after waiting 20 min to get through I was given double amount to pay. I told the guy his billing is wrong but he was adamant. Then after me asking questions he realised he was over charging me. What ******** and *****. This is playing with people's lives here and you make mistakes. Then I called and spoke to thokofato and useless she could not make my dstv work. I ****** spent 30 min and waisted my airtime and money and almost got ****** as well by people who don't know how to there jobs properly. My dstv is still not sorted. Pits of pathetic
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Replies (1)
DStv (MultiChoice)'s replyOfficial
05 Jul 2015, 13:41Hello SHAIKSA,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We tried to contact you without any successes.
According to our records your service are active. Should you still be experiencing and difficulties you may make use of the following contact points below.
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We tried to contact you without any successes.
According to our records your service are active. Should you still be experiencing and difficulties you may make use of the following contact points below.
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply05 Jul 2015, 13:41
Official
Hello SHAIKSA,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We tried to contact you without any successes.
According to our records your service are active. Should you still be experiencing and difficulties you may make use of the following contact points below.
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We tried to contact you without any successes.
According to our records your service are active. Should you still be experiencing and difficulties you may make use of the following contact points below.
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,