ARROGANT CONSULTANT

I received a phone call from one of your agents with the name of Dominque and I had my phone on loudspeaker so that my friend could hear everthing said. He informed me that the old decoders is being faced out and that we should upgrade to the new version and if I do not do that my subscription will be calcelled. I asked him since when does Multichoice give the client a ultimatum and threaten to disconnect there services if they dont. What kind of company are you. When I asked his full details he hung up. I phoned the call centre and asked to whom can I report this matter and the lady said that it could not be one of there agents because they dont speak to clients in this why. So she is even making me and my friend *****. Your service really sucks. Poor poor poor!!!!!!!