ARROGANT CALL CENTRE AGENT

Just had the most annoying conversation with your call centre agent Viwe Pasha. I was trying to explain that I have a problem I would like escalated to the appropriate department. He kept on and on and on and on trying to prove to me that he is right and knows everything instead of listening to what I was trying to tell him. He is a very arrogant person, doesn't care at all about the customer, not good for DSTV's image at all. In the end my problem was not resolved although Viwe Pasha thought he did a fantastic job.